React Job: Senior Technical Business Analyst

Senior Technical Business Analyst
Ongoing / Permanent role with Revenue NSW
Salary ranging $116,211 - $128,061 + super

Are you interested in shaping the future of NSW? Are you passionate about community, customers, and innovation?

Revenue NSW is funding the future of NSW by fairly collecting revenues and recovering debts on behalf of the people of NSW, giving back to the community in grants and public infrastructure.

We are looking for inspired and solutions-focused people who can help us reshape and revolutionize our technology, digital systems, and assets to ensure that our customer engagements are simple.

If you're up to the challenge, please read on.

Skills and Experience Required:

• Demonstrated experience in business analysis and supporting multiple projects in an agile environment
  
• Experienced in using Jira and Confluence
  
• Conversant with SQL
  
• Strong research and analytical skills
  
• Ability to identify and create data in various formats
• Demonstrable ability to work to deadlines and balance competing needs

About the Role
We are currently seeing to engage a Senior Technical Business Analyst for a digital transformation project.

You will have the opportunity to work with a dynamic team that is building a suite of enterprise applications using the latest technology stack such as cloud (AWS), microservices, ReactJS, Springboot and Java.

You will be able to identify, analyse and document business processes, systems, and other functional requirements to support the efficient delivery of Digital Revenue programs.

Work within a Digital, software Agile, enterprise scale environment.

Using Agile behaviours, in this role you will:

• Analyse and translate business processes into meaningful insights from a broad range of datasets to enhance business performance
  
• Investigate problems, analyse options and provide recommendations for new and existing services
  
• Build effective relationships with stakeholders and users to understand and analyse solutions to business problems and facilitate scoping of business priorities
  
• Review and propose business improvements and contribute to the development, facilitation, coordination and communication of initiatives and strategies to ensure organisational consistency and adoption of best agile practice
  
• Ensure the health of product backlog by working to refine, define and deconstruction stories
  
• Ability to communicate acceptance criteria, formally and informally, to ensure development team has a clear understanding of shared vision for the story
• A background in software development would be advantageous with the ability to read Java codes.

We are working in an AWS cloud environment to support and deliver business outcomes.

Why work for Revenue NSW?

• Work from anywhere within NSW
  
• HQ in Parramatta
  
• Accrued Days Off (days in lieu) in addition to Annual Leave
  
• Ongoing access to industry approved self-learning tools
  
• Career agility including opportunities to work on different programs
  
• Deliver benefits to NSW residents
  
• Corporate wellbeing programs with access to Fitness passport
• Setting an example through commitment to inclusivity

About Us
Revenue NSW is the state’s principal revenue management agency. We are part of the Department of Customer Service. Our purpose is to contribute to a prosperous, safe and fair society by collecting revenue, resolving fines, administering grants and recovering debt.

As a Business Analyst within Revenue NSW, support and deliver best-in-class Agile practices.

Salary Grade 9/10, with the base salary for this role starting at $116,211 base plus superannuation

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 27th January 2023, Friday (9:59 am)

Working at Department of Customer Service

The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

You Belong Here

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via [email protected] or 02 9494 8351.